Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.
| Data Center | Date & Time | Issue | Current Status |
|---|---|---|---|
| SteadFast Chicago, Illinois, USA |
2020-07-11 14:35 GMT 2020-07-11 10:35 EST |
Network Timeouts on Isolated USA Servers | Resolved |
|
Dear Clients,
There is some network issues on the USA data center servers which is affecting several isolated servers in the system and some websites or files access via FTP or File Manager temporary timeouts. Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible. As soon as the trouble is resolved we will update its status here. Please accept our apologies for any caused inconvenience. Best Regards, Support Team |
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| Amaze Sydney, Australia |
2020-07-08 17:43 GMT 2020-07-09 03:43 Australia/Sydney |
AU Data Center Network Inaccessible | Resolved |
|
Dear Clients,
Our AU Data Center is currently experiencing network outages throughout their infrastructure which is also affecting our services. All services including websites, emails or DNS are being affected by this. Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible. As soon as the trouble is resolved we will update its status here. Please accept our apologies for any caused inconvenience. Best Regards, Support Team |
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| Pulsant London, UK |
2020-07-08 05:32 GMT |
Core Mail Server Maintenace | Resolved |
|
Dear Clients,
Tomorrow at 11:00 AM UTC+3 (10:00 AM GMT+1), one of our core mail servers in the UK Data Center will undergo a planned maintenance. We expect a short downtime of about 15 minutes, during which you will not be able to send emails/check your mailboxes. Thank you for your understanding. Best Regards, Support Team |
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| SteadFast Chicago, Illinois, USA |
2020-07-02 05:31 GMT 2020-07-02 01:31 EST |
USA Data Center Network Inaccessible | Resolved |
|
Dear Customers,
Our USA Data Center is currently experiencing network outages throughout their infrastructure which is also affecting our services. All services including websites, emails or DNS are being affected by this. Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible. As soon as the trouble is resolved we will update its status here. Please accept our apologies for any caused inconvenience. Best Regards, Support Team |
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| SteadFast Chicago, Illinois, USA |
2020-06-24 00:55 GMT 2020-06-23 20:55 EST |
Service Issues | Resolved |
|
Dear Customers, We would like to inform you that we are experiencing issues with our mail and MySQL servers at our US data center. Database connectivity issues and mail server inaccessibility may be experienced. Our administrators are working on resolving the matter as we speak. We apologize for any inconveniences this might have caused you.
|
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| SteadFast Chicago, Illinois, USA |
2020-06-05 05:48 GMT 2020-06-05 01:48 EST |
USA Storage Servers Trouble | Resolved |
|
Dear Customers,
We are currently experiencing trouble with a Ceph storage cluster causing time-outs on various services like websites and or files access. Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible. As soon as the trouble is resolved we will update its status here. Please accept our apologies for any caused inconvenience. Best Regards, Support Team |
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| FiColo Helsinki, Finland |
2020-06-04 09:04 GMT |
Ficolo network maintenance June 4th 2020 | Resolved |
|
Dear Customers,
We would like to announce a planned network maintenance in our Finnish Data Center that will take place on Thursday, the 4th of June 2020 (2020-06-04). The scheduled maintenance window is 07:00 AM - 08:00 AM UTC / 10:00 AM - 11:00 AM EEST and during that time frame we expect intermittent to full service interruptions. The purpose of this maintenance is to upgrade and enhance the stability of our network equipment by implementing newer and more advanced hardware in key areas of our network. Thank you for your understanding. Best Regards, Support Team |
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| FiColo Helsinki, Finland |
2020-06-02 05:58 GMT |
Internet edge routers software upgrade | Resolved |
|
Maintenance Planned for 01.06.2020 00:01 - 06:00 EEST
Severity and user impact: Major - Upgrade will be done to one fault tolerant router at a time. However there can be minor outages in customers connections during the maintenance window. Internet Edge routers will be upgraded to recent software version during the maintenance window. All Ficolo Internet customers are affected by this maintenance. Tasks: -Preparation for the maintenance -Perform upgrade actions to one fault tolerant router at a time and test functionality -Overall test of environment functionality after the changes. Goal: Improved Performance and security. Thank you for your time and understanding regarding this matter. |
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| Amaze Sydney, Australia |
2020-06-02 05:57 GMT 2020-06-02 15:57 Australia/Sydney |
AU DC control panel migration | Resolved |
|
Dear Customers,
We are currently migrating the hosting control panel and its database to a more powerful server, which is why it will be temporary unavailable. Please have in mind that this will not affect your websites or emails functionality! Thank you for your time and understanding regarding this matter. Best Regards, Support Team |
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| SteadFast Chicago, Illinois, USA |
2020-05-27 04:01 GMT 2020-05-27 00:01 EST |
Connectivity Issues in USA Data Center | Resolved |
|
Dear Customers,
We are currently experiencing network connectivity issues to servers in our USA Data Center. Websites and email address timeouts are noticed during the trouble. Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible. As soon as the trouble is resolved we will update its status here. Please accept our apologies for any caused inconvenience. Best Regards, Support Team |
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