Dear Customers,

We will be performing scheduled maintenance today, October 2, 2025, from 16:00 to 16:30 GMT. During this window, we will replace faulty hardware affecting some of our mail, web, and MySQL database services to improve reliability and performance.

You may experience full service interruptions when accessing email, websites, or database services for the duration of this maintenance. If maintenance will affect your account, we will notify you with a pop-up after you sign in to your hosting control panel.

We apologize for any inconvenience and appreciate your patience as we enhance our infrastructure.

Thank you!

Dear Customers,

We are currently facing network connectivity issues and instability at our US data center.

Our team is actively collaborating with our network providers and data center technicians in order to resolve the issue and restore the services back to normal as quickly as possible.

We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding on this matter.

Best Regards,
Support Staff

Dear Customers,

We are currently facing network connectivity issues and instability at our BG data center, which are affecting all services hosted there, and some passing timeouts could be noticed on different services.

Our team is actively collaborating with our network providers and data center technicians to resolve the issue and restore services as swiftly as possible.

We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this time.

Best Regards,
Support Staff

Dear Customers,

We would like to inform you that we will be performing a scheduled maintenance upgrade on the control panel in Australia - AU.cloudlogin.co for OS & security upgrades on Monday, August 25, 2025, from 10:00 UTC / 20:00 AEST / 19:30 ACST / 18:00 AWST with a duration of 1 hour. 

During this period, there may be brief interruptions in service, login to accounts, or website timeouts as we upgrade the main control panel server to ensure improved performance, security, and compatibility.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the reliability and performance of our hosting services.

Best Regards,

Support Staff

Dear Customers,

We would like to inform you that we will be performing a scheduled maintenance upgrade on control panel in Finland - Fi.cloudlogin.co for OS & security upgrades on August 21, 2025, from 08:00 - 09:00 EEST. 

During this period, there may be brief interruptions in service, login to accounts or websites timeouts as we upgrade the main control panel server to ensure improved performance, security, and compatibility.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the reliability and performance of our hosting services.

Best Regards,

Support Staff

Dear Customers,

We would like to inform you that we will be performing a scheduled MySQL upgrade on our fimysql1 server on August 14, 2025, from 05:00 to 05:50 GMT (08:00 to 08:50 EEST). 

During this period, there may be brief interruptions in service as we upgrade the MySQL server to ensure improved performance, security, and compatibility.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the reliability and performance of our hosting services.

Best Regards,

Support Staff

Dear Customers,

We would like to inform you that we will be performing scheduled maintenance on our hosting control panel in Australia to migrate to a new physical machine. 

The expected downtime will be approximately 1 hour and is scheduled for:

Date: Monday, June 30, 2025

Time: 20:00 AEST (10:00 UTC)

During this period, access to the control panel may be temporarily unavailable. 

We will work diligently to minimize any inconvenience.

Thank you for your understanding and support!

Dear valued customers,

We would like to inform you that we will be performing an emergency hardware maintenance to ensure the continued stability and security of our services. During this time, some services may experience temporary downtime.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to maintain the quality and reliability of our infrastructure.

Thank you for your continued trust!

Sincerely,

Support Team

Dear valued customers,

We apologize for the inconvenience, there is unknown temporary trouble with MX servers affecting all email addresses functionality in the system.
During this process, you may experience a brief interruption in service.

Please rest assured that our team is working diligently to minimize any disruption to your experience. We understand the importance of your access to our services and are committed to resolving this issue as quickly as possible.

Update: There was a massive flood attack to the MX servers, causing timeouts on all mail-related services. Trouble should be handled at the moment and new emails should be processed fine.

Thank you for your patience and understanding.

Sincerely,
Support Team