Dear Customers,

We would like to inform you that we will be performing a scheduled maintenance upgrade on the control panel in Australia - AU.cloudlogin.co for OS & security upgrades on Monday, August 25, 2025, from 10:00 UTC / 20:00 AEST / 19:30 ACST / 18:00 AWST with a duration of 1 hour. 

During this period, there may be brief interruptions in service, login to accounts, or website timeouts as we upgrade the main control panel server to ensure improved performance, security, and compatibility.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the reliability and performance of our hosting services.

Best Regards,

Support Staff

Dear Customers,

We would like to inform you that we will be performing a scheduled maintenance upgrade on control panel in Finland - Fi.cloudlogin.co for OS & security upgrades on August 21, 2025, from 08:00 - 09:00 EEST. 

During this period, there may be brief interruptions in service, login to accounts or websites timeouts as we upgrade the main control panel server to ensure improved performance, security, and compatibility.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the reliability and performance of our hosting services.

Best Regards,

Support Staff

Dear Customers,

We would like to inform you that we will be performing a scheduled MySQL upgrade on our fimysql1 server on August 14, 2025, from 05:00 to 05:50 GMT (08:00 to 08:50 EEST). 

During this period, there may be brief interruptions in service as we upgrade the MySQL server to ensure improved performance, security, and compatibility.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the reliability and performance of our hosting services.

Best Regards,

Support Staff

Dear Customers,

We would like to inform you that we will be performing scheduled maintenance on our hosting control panel in Australia to migrate to a new physical machine. 

The expected downtime will be approximately 1 hour and is scheduled for:

Date: Monday, June 30, 2025

Time: 20:00 AEST (10:00 UTC)

During this period, access to the control panel may be temporarily unavailable. 

We will work diligently to minimize any inconvenience.

Thank you for your understanding and support!

Dear valued customers,

We would like to inform you that we will be performing an emergency hardware maintenance to ensure the continued stability and security of our services. During this time, some services may experience temporary downtime.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to maintain the quality and reliability of our infrastructure.

Thank you for your continued trust!

Sincerely,

Support Team

Dear valued customers,

We apologize for the inconvenience, there is unknown temporary trouble with MX servers affecting all email addresses functionality in the system.
During this process, you may experience a brief interruption in service.

Please rest assured that our team is working diligently to minimize any disruption to your experience. We understand the importance of your access to our services and are committed to resolving this issue as quickly as possible.

Update: There was a massive flood attack to the MX servers, causing timeouts on all mail-related services. Trouble should be handled at the moment and new emails should be processed fine.

Thank you for your patience and understanding.

Sincerely,
Support Team

Dear valued customers,

We apologize for the inconvenience, but we need to perform an urgent maintenance task that requires the temporary shutdown and subsequent rebooting of several servers related to storage servers. This maintenance activity was unforeseen and is essential to ensure the stability and efficiency of our systems.

During this process, you may experience a brief interruption in service. We anticipate that the entire operation will be completed within approximately 20 minutes.

Please rest assured that our team is working diligently to minimize any disruption to your experience. We understand the importance of your access to our services and are committed to resolving this issue as quickly as possible.

Thank you for your patience and understanding.

Sincerely,

Support Team

Dear valued customers,

We apologize for the inconvenience, but we need to perform an urgent maintenance task that requires the temporary shutdown and subsequent rebooting of several servers to replace faulty hardware.
This maintenance activity was unforeseen and is essential to ensure the stability and efficiency of our systems.

During this process, you may experience a brief interruption in service.

The maintenance window is planned for December 13th, between 16:00 and 18:00 UTC.

Please rest assured that our team is working diligently to minimize any disruption to your experience. We understand the importance of your access to our services and are committed to resolving this issue as quickly as possible.

Thank you for your patience and understanding.

Sincerely,
Support Team

Dear Valued Customers,

We wish to inform you that, Monday (09/12/2024) at 10:00 GMT+11 (Sydney Time), we will be conducting critical hardware maintenance on several servers within our AU Datacenter. This maintenance is necessary to uphold the stability and performance of our systems.

During this period, you may experience some disruptions to our services. We expect the maintenance to be completed within one hour.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.

Sincerely,

The Support Team